Frequently Asked Questions
Everything you need to know about your Primal Queen experience.
What materials are used in Primal Queen apparel?
We prioritize premium, ethically sourced fabrics including organic cotton, recycled polyester, and high-grade vegan leather to ensure durability and comfort.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our 'Queen Fit' is designed to be true to size.
Do you offer international shipping?
Yes, Primal Queen ships worldwide. Please note that customs duties and taxes may apply depending on your country's regulations.
How should I care for my garments?
To preserve the quality of your pieces, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every item.